Outage in Tyro
Potential issues with 3G/4G
Resolved MajorIncident Report
A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
Components affected
Tyro EFTPOS machine connectivityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 04/12/2023 10:48AM
The potential 3G/4G network issue is now resolved, and our systems have returned to normal. We’re sorry for any inconvenience caused to you and your customers.
IDENTIFIED
about 3 years ago - at 04/12/2023 06:36AM
We’re aware of an issue with a national network provider and that some customers may not be able to connect to the 3G/4G network right now.
As an interim solution, until service is restored, please try connecting to your WiFi network by following these steps: https://help.tyro.com/s/article/How-do-I-change-my-network-connection
While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available.
IDENTIFIED
about 3 years ago - at 04/12/2023 06:21AM
A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
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