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Outage in Tyro

Possible delay in transaction reporting

Resolved Minor
May 18, 2023 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 05/18/2023 03:08AM

This incident has been resolved.

MONITORING almost 3 years ago - at 05/18/2023 02:05AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 05/18/2023 01:30AM

Reconciliation and settlement reports may currently be delayed for some customers on Tyro machines, POS/PMS systems, and the Tyro Portal.

The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress.

We’re sorry for any inconvenience being experienced.

IDENTIFIED almost 3 years ago - at 05/18/2023 01:03AM

A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

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