Outage in Tyro

Issues with reporting

Resolved Major
August 14, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Reporting for transactions via Tyro EFTPOS machines, Tyro Portal and Tyro App is currently unavailable. The team are working on a fix and we'll provide a further update when resolved. We’re sorry for any inconvenience being experienced.
Components affected
Tyro Reconciliation & Settlement Reports

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/15/2023 01:15AM

The reporting issue is now resolved. All payment transactions should now be visible via Tyro EFTPOS machines, Tyro Portal and Tyro App.

We’re very sorry for any inconvenience caused.

IDENTIFIED over 2 years ago - at 08/14/2023 10:45PM

Reporting for transactions via Tyro EFTPOS machines, Tyro Portal and Tyro App is currently unavailable. The team are working on a fix and we'll provide a further update when resolved.

We’re sorry for any inconvenience being experienced.

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