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This incident has been resolved.
We’re aware of an issue with a network provider that may be impacting some customers processing transactions through their WiFi connection.
We recommend customers connect to the Tyro 3G/4G network by following these steps: https://help.tyro.com/s/article/How-do-I-change-my-network-connection
For customers who process integrated transaction via POS/PMS, please also change your integration mode to standalone by following these steps: https://help.tyro.com/s/article/How-to-switch-between-integration-modes-Standalone-Integrated-and-Pay-Table
While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available.
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