Outage in Tyro

Log in issues with Tyro Go app

Resolved Minor
February 03, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We’re currently experiencing an issue impacting customers’ ability to log in to the Tyro Go app. As a workaround, Tyro Go customers with an iPhone version 1.2.0 (iOS 16.4) can take transactions via Tap to Pay on iPhone. Please download the Tyro BYO app and log in using the same credentials as Tyro Go. Further information can be found via this help article- https://help.tyro.com/s/article/Tyro-BYO-Tap-and-Pay-on-iPhone-FAQs. Access to the Tyro Portal, Tyro App, Tyro BYO App are not impacted. The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress. We’re sorry for any inconvenience caused
Components affected
Tyro App

Need to monitor Tyro outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/04/2024 12:34AM

Log in to the Tyro Go App is available again. We’re very sorry for any inconvenience caused to you and your customers. Thanks, the Tyro Team

IDENTIFIED almost 2 years ago - at 02/03/2024 11:00PM

We’re currently experiencing an issue impacting customers’ ability to log in to the Tyro Go app. As a workaround, Tyro Go customers with an iPhone version 1.2.0 (iOS 16.4) can take transactions via Tap to Pay on iPhone. Please download the Tyro BYO app and log in using the same credentials as Tyro Go. Further information can be found via this help article- https://help.tyro.com/s/article/Tyro-BYO-Tap-and-Pay-on-iPhone-FAQs.

Access to the Tyro Portal, Tyro App, Tyro BYO App are not impacted.

The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress.

We’re sorry for any inconvenience caused

Latest Tyro outages

Connectivity issues - 8 days ago
Transaction processing - 8 days ago
Possible system issues - 21 days ago
Possible system issues - 21 days ago
Possible system issues - 21 days ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook