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Outage in Tyro

HealthPoint

Resolved Major
April 03, 2024 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
Components affected
Tyro Healthpoint

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 04/03/2024 04:45AM

We're pleased to confirm that health fund claims are now being processed again.

MONITORING almost 2 years ago - at 04/03/2024 04:20AM

We’re aware that HealthPoint is currently experiencing issues, which is impacting health fund claims from being processed.

While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available.

We’re sorry for any inconvenience being experienced.

IDENTIFIED almost 2 years ago - at 04/03/2024 03:52AM

A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

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