Outage in Tyro

Issues with Tyro App

Resolved Major

May 09, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

Components affected

Tyro App

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/09/2024 07:01AM

The issue impacting access to the Tyro App is now resolved and our systems have returned to normal. We’re very sorry for any inconvenience caused.

IDENTIFIED almost 2 years ago - at 05/09/2024 05:56AM

We’re currently experiencing an issue impacting customers’ ability to access a number of features on the Tyro App including payment transfers.

As a workaround, please access Tyro Web banking via the Tyro Portal.

Please note that; BPAY, Scheduled payments and Reoccurring payments are unable to be actioned through this platform.

The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress.

We’re sorry for any inconvenience being experienced

IDENTIFIED almost 2 years ago - at 05/09/2024 05:29AM

A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

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