Connectivity issues

The earlier issue impacting some customers’ ability to process transactions has now been resolved.

We’re sorry for any inconvenience experienced.

We’re aware of an issue with a national network provider impacting some customers’ ability to process transactions. If you are experiencing any difficulty, please try rebooting your terminal or connecting to WiFi by following these steps:

https://help.tyro.com/s/article/How-to-reboot-the-Tyro-Pro

https://help.tyro.com/s/article/How-do-I-reboot-my-Tyro-EFTPOS-machine

https://help.tyro.com/s/article/How-to-connect-a-Tyro-EFTPOS-machine-to-WiFi

While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available.

We’re sorry for any inconvenience being experienced.