Outage in Tyro

Issues with Tyro Go and Tyro BYO transactions

Resolved Minor

February 14, 2026 - Started 2 months ago - Lasted about 11 hours
Official incident page

Incident Report

A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

Components affected

Tyro EFTPOS machine connectivity

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/14/2026 10:52PM

The issue surrounding transactions for Tyro BYO and Go is resolved. We apologise for the inconvenience caused

IDENTIFIED 2 months ago - at 02/14/2026 12:41PM

We’re currently investigating an issue impacting transaction processing for Tyro Go and Tyro BYO App customers. Our team is actively working to resolve this as a priority and we’ll continue to provide updates here on our progress.

CounterTop, Mobile, Tyro Pro EFTPOS machines and eCommerce transactions are not impacted.

As an interim solution you may be able to process Payment Links in the Tyro Portal – steps can be found here on how to take payments via Payment Links - https://help.tyro.com/s/article/Payment-Links-in-Tyro-Portal

We apologise for the inconvenience caused

IDENTIFIED 2 months ago - at 02/14/2026 12:12PM

A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

Latest Tyro outages

Transaction processing - 9 days ago

Possible system issues - 9 days ago

Possible system issues - 14 days ago

Banking access issues - 15 days ago

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