Tyro experienced an issue that prevented some customers from processing eftpos transactions, affecting the Transaction Processing Systems for 5.8 hours. Customers were advised to use alternative cards as a workaround during the incident. The issue, which was outside of Tyro's control, has been resolved.
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This incident has now been resolved.
We're sorry for any inconvenience experienced.
We’re aware of an issue that was impacting some customers’ ability to process eftpos transactions. We are currently monitoring the situation, so if customers continue to have issues please ask them to use an alternative card.
Whilst the issue was outside Tyro’s control, we’re sorry for any inconvenience experienced
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