Tyro experienced a minor incident lasting approximately 3.4 hours in which some customers faced delays receiving settlement funds into their ANZ bank accounts. Tyro's systems processed settlements as expected, with the issue originating on ANZ's side causing a backlog of outstanding settlements. ANZ resolved the issue and resumed processing outstanding settlements, with customers advised to contact ANZ directly if delays persisted.
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ANZ has resolved the issue and is processing outstanding settlements.
If you continue to experience delays, we recommend contacting ANZ directly for further information.
We are aware that some customers may be experiencing delays in receiving settlement funds into their ANZ bank account.
Tyro has successfully processed settlements as expected. If your settlement has not yet been received, we recommend contacting ANZ for further information, as the delay may be occurring after the funds have been processed by Tyro.
We will continue to monitor the situation and provide updates on this page as more information becomes available.
We are currently investigating this issue.
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