Outage in Tyro
Transaction Processing
Resolved MinorIncident Report
Summary AI Generated
Tyro experienced a ~1.2-hour disruption affecting some customers' ability to process Mastercard transactions, including digital wallet payments, with at least one user reporting a failed phone payment. Customers were advised to use a physical Mastercard or an alternative payment method as a workaround. Mastercard transaction processing was fully restored, though some transactions may take slightly longer than usual to appear across the Tyro Portal, App, and terminals.
We are aware of an issue that may be impacting some customers ability to process Mastercard transactions. Please ask your customers to try using their physical Mastercard (not digital wallet) or an alternative payment method.
Whilst this is out of our control, we apologise for any inconvenience experienced and will continue to post updates here as they become available.
Components affected
Tyro Transaction Processing SystemsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/15/2026 06:10AM
Update: Mastercard transaction processing has returned to normal. Recent transactions may take a little longer than usual to appear across the Tyro Portal, Tyro App and terminals.
Thank you for your understanding during this afternoon.
IDENTIFIED
2 days ago - at 08/15/2026 05:03AM
We are aware of an issue that may be impacting some customers ability to process Mastercard transactions. Please ask your customers to try using their physical Mastercard (not digital wallet) or an alternative payment method.
Whilst this is out of our control, we apologise for any inconvenience experienced and will continue to post updates here as they become available.
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