Stemming from an earlier Mastercard processing issue, Tyro experienced reporting delays lasting approximately 14 hours that affected transaction visibility across the Tyro Portal, Tyro App, and terminals. This caused temporary discrepancies in end-of-day reconciliation reports, including variances between Tyro and POS/PMS totals, though settlement deposits were not impacted. The issue was resolved on 16 August 2026.
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The issue surrounding reporting delays is resolved. We apologise for any inconvenience caused.
Due to the earlier Mastercard processing issue, some customers may experience a delay in transactions appearing in reporting across the Tyro Portal, Tyro App and terminals.
This may result in a temporary discrepancy in your end-of-day reconciliation reports, including a variance between your Tyro and POS/PMS reconciliation totals. This reporting delay will not impact your settlement deposit.
We apologise for any inconvenience caused and thank you for your understanding.
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