Tyro experienced a reporting delay lasting approximately 2 hours, during which reconciliation and settlement reports were delayed or unavailable for some customers. The issue was investigated and fully resolved, with services returning to normal.
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The issue affecting reporting is now resolved and is no longer impacting customers. Service has returned to normal. We’re sorry for the inconvenience caused.
We’re aware of an issue causing some reports or reconciliation data to be delayed or unavailable. Our team is working to resolve this as quickly as possible and we’ll continue to share updates. We apologise for the inconvenience caused.
We are currently investigating this issue.
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