Sporadic issues with busy numbers

This incident had been resolved. We will keep monitoring capacity over the next days

Because of the very high number of people working from home across the country and using conferencing throughout the day, the typical logic used to plan capacity across all networks is no longer valid, causing capacity issues across the board. This affects our underlying providers and most telephony networks between Uberconference and the callers’ networks, causing potential for some busy signals for callers. We are working with our underlying providers to increase capacity to be able to accommodate those higher call volumes for all users.