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Outage in Ubicloud

Degraded git checkouts on GitHub Actions runners (upstream GitHub)

Minor
May 26, 2026 - Started 3 days ago
Official incident page

Incident Report

We are investigating reports of slow or failing git checkout and git fetch steps on Ubicloud GitHub Actions runners. Jobs may stall, run very slowly, or time out during the checkout step. We are working to confirm the source.
Components affected
Ubicloud GitHub Actions

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Latest Updates ( sorted recent to last )
IDENTIFIED about 15 hours ago - at 05/29/2026 08:04AM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 05/26/2026 11:37AM

We created another discussion but GitHub did not acknowledge it, still.
- https://github.com/orgs/community/discussions/197074

IDENTIFIED 3 days ago - at 05/26/2026 11:06AM

We have traced this to an upstream GitHub issue affecting git data transfer. Connections to GitHub establish normally (DNS, TCP, and TLS are healthy), but transfers stall mid-stream, producing very slow clone and fetch speeds, HTTP/2 stream cancellations, or checkout steps that hang for several minutes. This is occurring across multiple regions and is not specific to Ubicloud infrastructure. The behavior is being reported and tracked by others in the GitHub community here: https://github.com/orgs/community/discussions/196638. We will continue to monitor and update as GitHub addresses the underlying problem.

If you need to mitigate in the meantime, the following can help on affected jobs: shallow clones (fetch-depth: 1), forcing HTTP/1.1 (git config --global http.version HTTP/1.1), and adding retry logic around the checkout step.

INVESTIGATING 3 days ago - at 05/26/2026 11:02AM

We are investigating reports of slow or failing git checkout and git fetch steps on Ubicloud GitHub Actions runners. Jobs may stall, run very slowly, or time out during the checkout step. We are working to confirm the source.

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