Outage in Ubidots
Platform latency
Resolved Minor
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Outage Details
We are experiencing platform latency.
Our DevOps team is investigating the reason behind it.
Components affected
Ubidots Login Apps TorontoLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/18/2023 06:52PM
This incident has been resolved.
MONITORING
over 1 year ago - at 10/18/2023 04:31PM
DevOps team deployed a mirror instance of the balancer to manage the high volume of traffic.
The platform is operational but we are still attentive to any signs of degradation.
IDENTIFIED
over 1 year ago - at 10/18/2023 03:44PM
Our DevOps team has found the root cause of the latency: the server holding the load balancer is experiencing a high CPU usage, which causes request the our internal API to be slow.
Further information will be provided here once it becomes available
INVESTIGATING
over 1 year ago - at 10/18/2023 03:25PM
We are experiencing platform latency.
Our DevOps team is investigating the reason behind it.
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