Outage in Ubidots

High Network Traffic

Resolved Minor
December 14, 2023 - Started almost 2 years ago - Lasted 1 day
Official incident page

Incident Report

We have identified an error with our TCP data ingestion service and are currently looking into the issue.
Components affected
Ubidots Twilio TwiML Ubidots HTTP Post Toronto Ubidots Login Apps Sydney Ubidots Twilio SMS, Europe Ubidots Twilio REST API Ubidots HTTP Ubidots MQTT Publish Toronto Ubidots MQTT Subscribe Toronto Ubidots MQTT Publish Sydney Ubidots Events Engine Sydney Ubidots Twilio SMS, Latin America Ubidots TCP Sydney Ubidots Login Apps Toronto Ubidots Twilio Voice, Latin America Ubidots Functions Ubidots Twilio Voice, Europe Ubidots TCP Toronto Ubidots UDP Toronto Ubidots Events Engine Toronto

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/15/2023 07:39PM

This incident has been resolved.

MONITORING almost 2 years ago - at 12/14/2023 07:13PM

Due to an unusual spike in the network traffic of our servers, we experienced an outage in al services.

At this moment, the platform is fully operational. We are in communication with our infrastructure provider to better understand why this happened

We'll continue to monitor the stability of the service.

MONITORING almost 2 years ago - at 12/14/2023 06:55PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 12/14/2023 06:34PM

We have identified an error with our TCP data ingestion service and are currently looking into the issue.

Latest Ubidots outages

[UbiFunction] Module experiencing degradation - 3 days ago
HTTP - 19 days ago
TCP - about 1 month ago
MQTT - about 1 month ago
HTTP - about 1 month ago

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