Outage in Ubidots
Service Unavailable
Resolved MinorIncident Report
We are currently experiencing a service disruption affecting Ubidots (industrial.ubidots.com) and associated apps. Users may be seeing 503 Service Unavailable errors.
Our team is actively investigating a connectivity issue between our connection pooler and the database cluster, following a scheduled PostgreSQL upgrade operation. We are working to restore full service as quickly as possible.
We will provide updates every 15–20 minutes. We apologize for the inconvenience.
Components affected
Ubidots Login Apps TorontoTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/28/2026 01:47PM
This incident has been resolved.
MONITORING
5 days ago - at 05/27/2026 01:32PM
The service has been restored and we are monitoring the platform for full stability.
The issue was caused by a configuration incompatibility introduced during our PostgreSQL upgrade. The database server was requiring SSL connections, which prevented our connection pooler from establishing a successful connection. We resolved the issue by updating the database configuration and upgrading the connection pooler.
If you are still experiencing issues, please reach out to support@ubidots.com. We will confirm full resolution shortly.
INVESTIGATING
5 days ago - at 05/27/2026 01:14PM
We are currently experiencing a service disruption affecting Ubidots (industrial.ubidots.com) and associated apps. Users may be seeing 503 Service Unavailable errors.
Our team is actively investigating a connectivity issue between our connection pooler and the database cluster, following a scheduled PostgreSQL upgrade operation. We are working to restore full service as quickly as possible.
We will provide updates every 15–20 minutes. We apologize for the inconvenience.
Latest Ubidots outages
MQTT - 5 days ago
HTTP - 5 days ago
Service Unavailable - 6 days ago
MQTT - 11 days ago
MQTT - 12 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
