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Outage in UCSB

Gateway System Maintenance

Resolved Major
October 20, 2025 - Started 5 months ago - Lasted about 21 hours
Official incident page

Incident Report

Gateway systems are undergoing maintenance and are currently unavailable. We are working to restore access as quickly as possible. We apologize for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 10/21/2025 02:56PM

This is now resolved.

MONITORING 5 months ago - at 10/20/2025 06:35PM

Jaggaer is actively monitoring the ongoing AWS service outage affecting the us-east-1 region. While our environments have been largely unaffected, we have recently observed a small number of application servers impacted by this AWS issue.
Our Cloud Operations team continues to closely monitor the situation and will take any necessary actions to maintain service stability. We will provide additional updates as information becomes available from AWS or if any change in impact occurs.

INVESTIGATING 5 months ago - at 10/20/2025 06:20PM

Gateway systems are undergoing maintenance and are currently unavailable. We are working to restore access as quickly as possible. We apologize for the inconvenience.

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