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Outage in UC San Diego

Network instability detected on VPN, UCSD-Protected, etc.

Resolved Major
June 04, 2025 - Started 11 months ago - Lasted about 7 hours
Official incident page

Incident Report

ITS is investigating possible issues with timeouts and errors that are causing instability for general network at UCSD. UCSD-Protected and VPN are definitely affected. These services may be slow or unavailable at this time. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Components affected
UC San Diego Network

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/05/2025 01:48AM

ITS has confirmed that the issues affecting UCSD network have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

MONITORING 11 months ago - at 06/04/2025 11:24PM

ITS has implemented a fix for the issues with the UCSD network. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 11 months ago - at 06/04/2025 07:39PM

ITS is investigating possible issues with timeouts and errors that are causing instability for general network at UCSD. UCSD-Protected and VPN are definitely affected. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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