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Outage in UC San Diego

HDH Ethernet Connectivity Issues

Resolved Major
August 07, 2025 - Started 8 months ago - Lasted about 5 hours
Official incident page

Incident Report

ITS is investigating possible issues with the campus ethernet at various HDH locations (eg. Nuevo East, Faculty Club, Mosaic, etc). These services may be slow or unavailable at this time. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Components affected
UC San Diego Network

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/08/2025 01:03AM

ITS has confirmed that the issues affecting HDH ethernet issues have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 8 months ago - at 08/07/2025 11:02PM

ITS is continuing to investigate the cause of issues with ethernet. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

MONITORING 8 months ago - at 08/07/2025 10:26PM

ITS has implemented a fix for the issues with ethernet. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 8 months ago - at 08/07/2025 07:49PM

ITS is investigating possible issues with the campus ethernet at various HDH locations (eg. Nuevo East, Faculty Club, Mosaic, etc). These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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