Outage in UC San Diego

MyEmma Service Disruptions

Resolved Minor

August 26, 2025 - Started 8 months ago - Lasted 2 days
Official incident page

Incident Report

The MyEmma newsletter distribution service has experienced several disruptions throughout the day. Some senders may encounter issues composing or saving messages while MyEmma works to resolve the problem. We will continue to monitor and provide updates as more information becomes available.

Components affected

UC San Diego Email

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/28/2025 04:16PM

This incident has been resolved.

MONITORING 8 months ago - at 08/26/2025 08:53PM

ITS has implemented a fix for the issues with MyEmma. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 8 months ago - at 08/26/2025 06:50PM

The MyEmma newsletter distribution service has experienced several disruptions throughout the day. Some senders may encounter issues composing or saving messages while MyEmma works to resolve the problem.

We will continue to monitor and provide updates as more information becomes available.

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