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Outage in UC San Diego

Wireless Connectivity Issues

Resolved Major
September 29, 2025 - Started 7 months ago - Lasted 1 day
Official incident page

Incident Report

ITS is continuing to investigate the cause of issues with Wi-Fi connection with UCSD networks at BSB, FAH, York, CMME, Halicioglu, and Atkinson hall, . Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Components affected
UC San Diego Network

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/01/2025 01:29AM

This incident has been resolved.

MONITORING 7 months ago - at 09/30/2025 03:54AM

ITS has implemented a fix for the issues with Wireless Connectivity. Issue has been resolved by replacing the primary B-WLC-9800-80 which experienced hardware failure. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 7 months ago - at 09/29/2025 09:48PM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 09/29/2025 09:45PM

ITS is continuing to investigate the cause of issues with Wi-Fi connection with UCSD networks at BSB, FAH, York, CMME, Halicioglu, Atkinson hall, Pepper Canyon Hall, UC409, ERC Admin Building, HSS, and the Student Services Center. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 7 months ago - at 09/29/2025 09:21PM

ITS is continuing to investigate the cause of issues with Wi-Fi connection with UCSD networks at BSB, FAH, York, CMME, Halicioglu, and Atkinson hall, . Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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