Outage in UC San Diego

AWS Outage

Resolved Major
October 20, 2025 - Started 7 days ago - Lasted 1 day
Official incident page

Incident Report

The following services are experiencing issues due to an ongoing AWS incident: Canvas, Talkdesk, Qualtrics, MyEmma, unable to log into 1Password, Just Walk Out services for Housing and Dining are down You can follow the detailed status of the issue at https://health.aws.amazon.com/health/status Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357. The ITS Service Desk is also being impacted by this outage, and we are having trouble receiving calls and returning your calls. We recommend emailing or submitting a ticket regarding your issue at https://support.ucsd.edu or support@ucsd.edu.
Components affected
UC San Diego Academic Services

Need to monitor UC San Diego outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 10/21/2025 03:36PM

ITS has confirmed that the issues affecting Canvas, Talkdesk, Qualtrics, MyEmma, unable to log into 1Password, Just Walk Out services for Housing and Dining have been resolved.
You can follow the detailed status of the issue at https://health.aws.amazon.com/health/status
Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 7 days ago - at 10/20/2025 04:21PM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 10/20/2025 04:04PM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 10/20/2025 02:51PM

The following services are experiencing issues due to an ongoing AWS incident:

Canvas, Talkdesk, Qualtrics, MyEmma, unable to log into 1Password, Just Walk Out services for Housing and Dining are down

You can follow the detailed status of the issue at https://health.aws.amazon.com/health/status

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.


If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357. The ITS Service Desk is also being impacted by this outage, and we are having trouble receiving calls and returning your calls. We recommend emailing or submitting a ticket regarding your issue at https://support.ucsd.edu or support@ucsd.edu.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook