Outage in UC San Diego

EASy Request delay/slow of service

Resolved Minor
November 12, 2025 - Started about 1 month ago - Lasted 5 days
Official incident page

Incident Report

ITS is investigating possible issues with EASy Requests. These services may be slow or unavailable at this time. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Components affected
UC San Diego Academic Services

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 11/18/2025 01:24AM

ITS has confirmed that the issues affecting EASy Requests have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

MONITORING about 1 month ago - at 11/16/2025 07:38PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 11/14/2025 04:20PM

ITS is continuing to investigate the cause of issues with EASy Requests, some GEPA systems may also be experiencing performance degradation as well. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING about 1 month ago - at 11/14/2025 04:16PM

ITS is continuing to investigate the cause of issues with EASy Requests, some GEPA systems may also be experiencing performance degradation as well. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING about 1 month ago - at 11/13/2025 05:23PM

ITS is continuing to investigate the cause of issues with EASy Requests. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING about 1 month ago - at 11/12/2025 07:06PM

ITS is investigating possible issues with EASy Requests. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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