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Outage in UC San Diego

ACTRI experiencing WI-FI Issues

Resolved Minor
December 15, 2025 - Started 4 months ago - Lasted 18 days
Official incident page

Incident Report

ITS is continuing to investigate the cause of issues with Resnet-Protected in several areas around campus. Known affected areas are the following: Tapestry Keeling Pepper Canyon East Kaleidoscope Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Components affected
UC San Diego Network

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/03/2026 02:49AM

ITS has confirmed that the issues affecting ACTRI LL-3.have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 4 months ago - at 12/17/2025 04:17PM

ITS is continuing to investigate the cause of issues with wi-fi in ACTRI LL-3. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

MONITORING 4 months ago - at 12/16/2025 04:31PM

ITS has implemented a fix for the issues with access points in various areas around campus. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 4 months ago - at 12/15/2025 06:31PM

ITS is continuing to investigate the cause of issues with Resnet-Protected in several areas around campus.

Known affected areas are the following:

Tapestry
Keeling
Pepper Canyon East
Kaleidoscope

Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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