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Outage in UC San Diego

Waitlisted Student Access Changes in Canvas Courses

Resolved Minor
January 13, 2026 - Started 23 days ago - Lasted 1 day
Official incident page

Incident Report

ITS is investigating reports that some waitlisted students who should be enrolled in Canvas courses are not appearing in the student roster/people page, as expected. While current reports involve waitlisted students, the scope may extend to other enrollment updates. Thank you for your patience as we continue our investigation. Additional details will be shared here as they become available. If you notice issues or additional impact, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu, or (858) 246-4357.
Components affected
UC San Diego Academic Services

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 01/14/2026 11:40PM

ITS has confirmed that the issues affecting Canvas have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

MONITORING 22 days ago - at 01/14/2026 05:59PM

ITS has implemented a fix for the issues with Canvas. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 23 days ago - at 01/13/2026 09:20PM

ITS is investigating reports that some waitlisted students who should be enrolled in Canvas courses are not appearing in the student roster/people page, as expected. While current reports involve waitlisted students, the scope may extend to other enrollment updates.

Thank you for your patience as we continue our investigation. Additional details will be shared here as they become available. If you notice issues or additional impact, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu, or (858) 246-4357.

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