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Outage in UC San Diego

Ecotime Issue

Resolved Minor
March 11, 2026 - Started about 1 month ago - Lasted 12 days
Official incident page

Incident Report

ITS is continuing to investigate the cause of issues with Ecotime not loading employee balances for both managers and employees. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Components affected
UC San Diego Business Services

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 03/24/2026 02:09AM

ITS has confirmed that the issues affecting Ecotime have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

MONITORING 25 days ago - at 03/23/2026 02:06PM

ITS has implemented a fix for the issues with Ecotime. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

MONITORING 30 days ago - at 03/18/2026 09:58PM

We are continuing to monitor for any further issues.

MONITORING 30 days ago - at 03/18/2026 02:49PM

ITS has implemented a fix for the issues with Ecotime. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING about 1 month ago - at 03/14/2026 01:07AM

ITS is continuing to investigate the cause of issues with Ecotime. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING about 1 month ago - at 03/11/2026 02:59PM

ITS is continuing to investigate the cause of issues with Ecotime not loading employee balances for both managers and employees. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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