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Outage in UC San Diego

VPN issue

Resolved Minor
March 23, 2026 - Started 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

ITS is continuing to investigate the cause of issues with the VPN showing users as blocked. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Components affected
UC San Diego Network

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/24/2026 02:04AM

ITS has confirmed that the issues affecting the VPN have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

MONITORING 2 months ago - at 03/23/2026 09:52PM

ITS has implemented a fix for the issues with the VPN block issue. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 2 months ago - at 03/23/2026 07:12PM

ITS is continuing to investigate the cause of issues with the VPN showing users as blocked. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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