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Outage in UC San Diego

eGrades Outage

Resolved Major
March 24, 2026 - Started 2 months ago - Lasted 5 days
Official incident page

Incident Report

ITS is continuing to investigate the cause of issues with eGrades and Accesslink. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/29/2026 10:52PM

This incident has been resolved.

MONITORING 2 months ago - at 03/24/2026 11:50PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 03/24/2026 11:50PM

ITS has implemented a fix for the issues with eGrades. Thank you all for your patience as we investigated and addressed a very complex issue impacting eGrades, among other things, especially with today's deadline. We believe the issue has been resolved. If you are still experiencing problems, please try logging off, then logging back in again. The service may be working more slowly than usual due to the high use.

We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 2 months ago - at 03/24/2026 11:18PM

ITS is still experiencing issues with eGrades and Accesslink. We are continuing to investigate and troubleshoot the issue. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

MONITORING 2 months ago - at 03/24/2026 11:03PM

ITS has implemented a fix for the issues with eGrades and Accesslink. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING 2 months ago - at 03/24/2026 09:32PM

ITS is continuing to investigate the cause of issues with eGrades and Accesslink.

Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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