Outage in UC San Diego

Incoming student account setup issues

Minor

April 13, 2026 - Started about 7 hours ago
Official incident page

Incident Report

ITS is investigating the cause of issues with incoming students setting up their UCSD accounts. At this moment, we recommend redoing the process after we have resolved this issue. Updates will be provided on this page as they become available. Thank you for your continued patience as our team works to restore these services as quickly as possible. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Components affected

UC San Diego Academic Services

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Latest Updates ( sorted recent to last )

IDENTIFIED about 7 hours ago - at 04/14/2026 01:21AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 7 hours ago - at 04/14/2026 01:20AM

ITS is investigating the cause of issues with incoming students setting up their UCSD accounts. At this moment, we recommend redoing the process after we have resolved this issue. Updates will be provided on this page as they become available.

Thank you for your continued patience as our team works to restore these services as quickly as possible. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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