Outage in UC San Diego
COGNOS down
Resolved MinorIncident Report
Cognos is currently unavailable. ITS has identified the issue and is working to resolve the issue.
Cause = The Monthly MS Patch indicated below, it corrupted some of the Cognos JAR files making the application unusable therefore, there is the need to re-install the Cognos application after deploying the MS Patches.
Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/15/2026 08:02PM
This incident has been resolved.
MONITORING
1 day ago - at 04/15/2026 06:07PM
ITS has implemented a fix for the issues with Cognos. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
INVESTIGATING
1 day ago - at 04/15/2026 05:24PM
Cognos is currently unavailable. ITS has identified the issue and is working to resolve the issue.
Cause = The Monthly MS Patch indicated below, it corrupted some of the Cognos JAR files making the application unusable therefore, there is the need to re-install the Cognos application after deploying the MS Patches.
Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
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