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Outage in UC San Diego

Triton Cash/eAccount access issue

Major
April 23, 2026 - Started about 21 hours ago
Official incident page

Incident Report

ITS is investigating possible issues with Triton Cash/eAccounts. A common error message appears as follows: "Web Login Service - Message Security Error" If you need to add to your balance, please visit the eAccounts portal on a Google Chrome Web browser and use the following link: https://eacct-ucsd-sp.transactcampus.com/eAccounts/AnonymousHome.aspx. Once you are here, please use the guest deposit feature and follow the instructions listed on the screen. This should get your funds into your account immediately. Please note to change the letter "A" in your PID to a number "9". Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Components affected
UC San Diego Academic Services

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INVESTIGATING about 21 hours ago - at 04/23/2026 06:48PM

ITS is investigating possible issues with Triton Cash/eAccounts. A common error message appears as follows:

"Web Login Service - Message Security Error"

If you need to add to your balance, please visit the eAccounts portal on a Google Chrome Web browser and use the following link: https://eacct-ucsd-sp.transactcampus.com/eAccounts/AnonymousHome.aspx. Once you are here, please use the guest deposit feature and follow the instructions listed on the screen. This should get your funds into your account immediately. Please note to change the letter "A" in your PID to a number "9".

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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