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Outage in UC San Diego

Activity Hub data available, but not refreshed

Resolved Minor
May 13, 2026 - Started about 13 hours ago - Lasted about 10 hours
Official incident page

Incident Report

ITS is continuing to investigate the cause of issues with Activity Hub. Due to an issue with HANA production during patching last night, overnight processing of data on the activity hubs did not occur. ITS is working to resolve the issue. In the meantime, the data through 5/11 remains available. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357. INC0162267
Components affected
UC San Diego Business Services

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 05/14/2026 12:06AM

This incident has been resolved.

MONITORING about 4 hours ago - at 05/13/2026 11:44PM

ITS has implemented a fix for the issues with Activity Hub. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INVESTIGATING about 13 hours ago - at 05/13/2026 02:03PM

ITS is continuing to investigate the cause of issues with Activity Hub. Due to an issue with HANA production during patching last night, overnight processing of data on the activity hubs did not occur. ITS is working to resolve the issue. In the meantime, the data through 5/11 remains available.

Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

INC0162267

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