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Outage in UC San Diego

Triton Student Systems (TSS)

Major
July 22, 2026 - Started about 9 hours ago
Official incident page

Incident Report

We are currently investigating a problem that is impacting TSS. We have all hands on deck working on getting this resolved ASAP - thanks for your patience. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
Components affected
UC San Diego Academic Services

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Latest Updates ( sorted recent to last )
IDENTIFIED about 3 hours ago - at 07/22/2026 11:24PM

We understand that the Triton Student System (TSS) performance is not where it should be and apologize for the frustration and delays this has caused.

Our teams continue to implement performance improvements and address remaining issues, with several significant updates planned for later tonight, to minimize adversely impacting logged in students.

Our support teams have understandably experienced a high volume of calls and tickets. If you have already contacted us, please know your request will be addressed as quickly as possible.

This has been a significant effort across the university, and we sincerely appreciate your patience as we continue improving TSS performance and delivering the experience our students, faculty, and staff expect.

MONITORING about 4 hours ago - at 07/22/2026 10:14PM

ITS has confirmed that the issues affecting access to TSS have been resolved.

We are still working on improving the TSS service speed and have temporarily disabled the "Find a Student" tool (in TSS) to free up additional resources for booking. Find A Student (for Staff) will return to normal operation tomorrow morning by 8:00AM. In the meantime, the "Find a Student" and "Degree Audit" is still available in My TritonLink.

We appreciate your patience as we continue working to fully restore TSS performance. If you experience additional issues, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu, or (858) 246-4357.

IDENTIFIED about 6 hours ago - at 07/22/2026 07:54PM

Many students are now able to get into the Triton Student System (TSS). We are aware that some students are still unable to Book and are actively working to resolve those particular accounts ASAP.

We are still working on improving the TSS service speed and have temporarily disabled the "Find a Student" tool (in TSS) to free up additional resources for booking. We will re-enable this tool as soon as we are able to, but until then the "Find a Student" and "Degree Audit" is still available in My TritonLink.

We appreciate your patience as we continue working to fully restore TSS performance. If you experience additional issues, please contact the ITS Service Desk at... https://support.ucsd.edu, support@ucsd.edu, or (858) 246-4357.

INVESTIGATING about 8 hours ago - at 07/22/2026 06:11PM

We know some students are currently unable to access TSS or register for classes. Our teams have made progress toward restoring service and are continuing to work with urgency to resolve the remaining issues. As service returns, TSS may respond slowly or be temporarily unavailable.
We understand how important timely access to registration is. Thank you for your patience while we work to fully restore system performance.
If you experience additional issues, please contact the ITS Service Desk at https://support.ucsd.edu, support@ucsd.edu, or (858) 246-4357.

INVESTIGATING about 9 hours ago - at 07/22/2026 05:22PM

We are currently investigating a problem that is impacting TSS. We have all hands on deck working on getting this resolved ASAP - thanks for your patience.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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