Outage in UC San Diego
Financial Aid Portal Offline
Resolved MajorIncident Report
ITS is investigating issues with the Financial Aid Portal. The Financial Aid Portal and ProSAM are offline until further notice. Engineers are working to bring services back online. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/04/2026 12:02AM
This incident has been resolved.
MONITORING
2 days ago - at 08/03/2026 08:17PM
ITS has implemented a fix for the issues with Financial Aid Portal. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
INVESTIGATING
2 days ago - at 08/03/2026 05:43PM
ITS is further investigating more issues.
Here is an updated list of the issues:
Financial Aid Portal
ProSam
Summer-SSO
USAS (Account Claims tool)
Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
INVESTIGATING
2 days ago - at 08/03/2026 05:20PM
ITS is investigating issues with the Financial Aid Portal. The Financial Aid Portal and ProSAM are offline until further notice. Engineers are working to bring services back online. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
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