Outage in UC San Diego

Health VPN is down

Resolved Major

September 10, 2026 - Started 7 days ago - Lasted 1 day
Official incident page

Incident Report

ITS is continuing to investigate the cause of issues with Health VPN. You can reach out to Health Information Sciences for further information: Ticket Portal: servicedesk.uchealth.edu/ucsd Phone: (619) 543-4357 (x3HELP) Email: 3help@ucsd.edu Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Components affected

UC San Diego Network

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 09/11/2026 06:31PM

This incident has been resolved.

INVESTIGATING 7 days ago - at 09/10/2026 04:12PM

ITS is continuing to investigate the cause of issues with Health VPN. You can reach out to Health Information Sciences for further information:

Ticket Portal: servicedesk.uchealth.edu/ucsd

Phone: (619) 543-4357 (x3HELP)

Email: 3help@ucsd.edu

Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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