Outage in Udemy

Cloudfare incident - Site degraded

Resolved Major
November 18, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

Our site is currently experiencing a stability issue - our engineering team is currently working to resolve it. This may impact both Udemy business and Udemy.com Symptoms are resetting passwords and viewing videos on the site.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/18/2025 03:13PM

The Cloudflare-related impact has been resolved. All systems are functioning as expected, and the incident is now cleared.

MONITORING 2 days ago - at 11/18/2025 12:56PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 11/18/2025 12:11PM

Service disruption.

This issue began at 11:48 UTC. Our partner Cloudflare is experiencing a problem that affects logins to Udemy and Udemy Business, password resets, and video playback.

You may see errors when trying to sign in or watch content.

It's still ongoing, we will share more updates as they come in.

Thank you for your patience.

IDENTIFIED 2 days ago - at 11/18/2025 12:10PM

Our site is currently experiencing a stability issue - our engineering team is currently working to resolve it.
This may impact both Udemy business and Udemy.com
Symptoms are resetting passwords and viewing videos on the site.

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