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Outage in Udemy

CLP issues

Resolved Major
April 06, 2026 - Started 2 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Udemy experienced a major incident where non-cached course landing pages failed to load, preventing users from accessing course content and displaying errors instead. The issue affected learners' ability to view course pages for approximately 5.6 hours. The problem was identified, a fix was implemented and monitored, and the incident was fully resolved.

Non-cached course landing pages may fail to load for users, resulting in errors when accessing course content.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/06/2026 10:53PM

This incident has been resolved.

MONITORING 2 days ago - at 04/06/2026 06:44PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 04/06/2026 05:50PM

Some course pages may not load and instead show an error, preventing learners from accessing the course content.

IDENTIFIED 2 days ago - at 04/06/2026 05:44PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 04/06/2026 05:18PM

Non-cached course landing pages may fail to load for users, resulting in errors when accessing course content.

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