Outage in UHIN
Alerts Direct Secure Email Service Interruption
Resolved MajorIncident Report
UHIN CHIE is currently experiencing an interruption to the Direct Secure Email service for alerts. We are actively working with our vendor to restore service as quickly as possible. Thank you for your understanding.
Components affected
UHIN Alerts - Delivered via DirectTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 10/13/2026 06:26PM
This issue has been resolved. Direct Mail (directmail.uhin.org) is back up and running! Thank you for your patience.
INVESTIGATING
about 11 hours ago - at 10/13/2026 02:26PM
UHIN CHIE is currently experiencing an interruption to the Direct Secure Email service for alerts. We are actively working with our vendor to restore service as quickly as possible. Thank you for your understanding.
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