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Outage in UI Bakery

Production database availability issues

Resolved Minor
January 21, 2025 - Started over 1 year ago - Lasted about 14 hours
Official incident page

Incident Report

We are experiencing issues with database queries on the cloud instance. Our team is actively working on identifying and resolving the root cause to restore normal operation.

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IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/22/2025 09:18AM

Since the recent hotfix, we have not detected any errors, indicating improved stability. We are investigating the DB access issues that occurred and planning enhancements.

MONITORING over 1 year ago - at 01/21/2025 07:42PM

The database is now operational, and we will continue monitoring its performance.

IDENTIFIED over 1 year ago - at 01/21/2025 07:15PM

We are experiencing issues with database queries on the cloud instance. Our team is actively working on identifying and resolving the root cause to restore normal operation.

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