Outage in UiPath

Customer are experiencing sporadic high latencies accessing cloud.uipath.com

Resolved Minor
January 31, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
UiPath Automation Cloud UiPath Automation Hub UiPath AI Center UiPath Marketplace UiPath Action Center UiPath Data Service UiPath Apps UiPath Customer Portal UiPath Automation Ops UiPath Task Mining UiPath Insights Cloud UiPath Document-Understanding

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/31/2025 06:34AM

The issue has been resolved.

MONITORING 9 months ago - at 01/31/2025 06:22AM

The issue has been resolved for all impacted regions, and teams are actively monitoring the service

IDENTIFIED 9 months ago - at 01/31/2025 05:52AM

Impact from this event was limited to customers physically located in India, Singapore, and Japan regions. Services for customers in Singapore and Japan have fully recovered, while recovery efforts are ongoing for customers in India region. Our teams are actively working to restore full service as soon as possible.

IDENTIFIED 9 months ago - at 01/31/2025 05:44AM

The issue has been identified, and the team is actively working on a fix.

INVESTIGATING 9 months ago - at 01/31/2025 05:12AM

We are currently investigating this issue.

Latest UiPath outages

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Partial Outage for Business Apps in Enterprise Europe region - 4 days ago
Issue with Assistant Processes Visibility for Attended Users - 5 days ago
Some customers in Community and Enterprise may experience errors when viewing robot logs - 10 days ago

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