Outage in UiPath

Degraded Performance of Generative AI Functionalities in Japan Region

Resolved Minor
February 17, 2025 - Started 6 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing degraded performance for Generative AI-dependent functionalities in the Japan region. Affected products include Document Understanding, Test Manager, Autopilot for Everyone, and Communications Mining. We suspect the issue is related to a third-party service and are actively working with them to investigate and resolve the problem. We will provide updates as we learn more.
Components affected
UiPath Document-Understanding
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 02/17/2025 04:04PM

The issue has been resolved.

IDENTIFIED 6 days ago - at 02/17/2025 01:15PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 days ago - at 02/17/2025 12:39PM

We are currently experiencing degraded performance for Generative AI-dependent functionalities in the Japan region. Affected products include Document Understanding, Test Manager, Autopilot for Everyone, and Communications Mining.
We suspect the issue is related to a third-party service and are actively working with them to investigate and resolve the problem. We will provide updates as we learn more.

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Modern projects facing issues in Document Understanding for GXP (US Delayed Ring) and Europe community customers - 13 days ago

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