Outage in UiPath
Canada - Document Understanding - Users unable to Classify and/or Extract documents
Resolved MajorIncident Report
Summary AI Generated
UiPath's Document Understanding service in Canada experienced a 2.6-hour outage that prevented users from classifying and extracting documents. The disruption was caused by temporary performance limits in the system. A fix was implemented and the service was restored to full operation.
We are investigating an outage affecting Document Understanding in Canada.
Impact: Users may be unable to Classify and/or Extract documents.
Next update: Diagnostic data is being collected to determine next steps.
Components affected
UiPath Document-UnderstandingTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/24/2026 04:33AM
This incident has been resolved. We experienced a service disruption in Canada that affected document classification and extraction. The issue was caused by temporary performance limits in our system. A fix has been implemented, and the service is now fully operational. Thank you for your patience.
MONITORING
2 months ago - at 02/24/2026 04:14AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 months ago - at 02/24/2026 01:59AM
We are investigating an outage affecting Document Understanding in Canada.
Impact: Users may be unable to Classify and/or Extract documents.
Next update: Diagnostic data is being collected to determine next steps.
INVESTIGATING
2 months ago - at 02/24/2026 01:58AM
We are investigating an outage affecting Document Understanding in Canada.
Impact: Users may be unable to Classify and/or Extract documents.
Next update: Diagnostic data is being collected to determine next steps.
Latest UiPath outages
IXP service facing issues - US region - 2 days ago
Automation Hub Service Degradation - 6 days ago
US - IXP - Delays with IXP extraction in US region - 9 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
