Outage in UiPath

US - Document Understanding -

Resolved Major

February 24, 2026 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

UiPath's Document Understanding service in East US experienced a major outage lasting 2.5 hours, preventing users from classifying and extracting documents. The service was restored after the team confirmed no errors were observed for 30 minutes of monitoring.

We are investigating an outage affecting Document Understanding in East US. Impact: Users may be unable to Classify and/or Extract documents.

Components affected

UiPath Document-Understanding

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 02/24/2026 08:38PM

Our team has not observed errors in the last 30 minutes, we will continue monitoring.

MONITORING 3 days ago - at 02/24/2026 06:48PM

Our team has not observed errors in the last 30 minutes, we will continue monitoring.

INVESTIGATING 3 days ago - at 02/24/2026 06:15PM

We are investigating an outage affecting Document Understanding in East US.
Impact: Users may be unable to Classify and/or Extract documents.

Latest UiPath outages

Multiple Regions - Integration Service - - 28 minutes ago

Multiple Regions – Data Service – VDO Entity Create/Modify Temporarily Restricted - about 10 hours ago

Multiple Regions - Agents - Customers using Conversational Agents will experience performance degradation - 2 days ago

Canada - Document Understanding - Users unable to Classify and/or Extract documents - 4 days ago

Canada - Document Understanding - Intermittent 500s - 4 days ago

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