Outage in UiPath
US - Agents - [Agent traces are not appearing for some customers]
Resolved MajorIncident Report
Summary AI Generated
UiPath experienced a major incident where agent traces were not appearing for some customers in the US region, causing degraded performance for the Agents service. The issue was investigated and resolved through mitigation measures within 29 minutes, with agent performance returning to expected levels.
Agent traces are missing for some customers and we are investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/06/2026 04:32PM
The issue has been resolved and Agents performance has returned to expected levels after degraded performance impacted traces in US.
Impact: No ongoing user impact.
MONITORING
about 1 month ago - at 03/06/2026 04:29PM
Mitigation has been applied and performance is improving for the issue that impacted traces in Agents across US.
We are monitoring closely to ensure stability.
INVESTIGATING
about 1 month ago - at 03/06/2026 04:08PM
Agent traces are not appearing for some customers and we are investigating.
INVESTIGATING
about 1 month ago - at 03/06/2026 04:06PM
Agent traces are missing for some customers and we are investigating.
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