Outage in UiPath
Multiple Regions - Agents - Web Summary Tool Outage
Resolved MajorIncident Report
Summary AI Generated
UiPath experienced a 4-hour outage affecting the Web Summary tool for Agents and RPA workflows across multiple regions. Users were unable to run deployed or debug Agents that relied on the Web Summary tool, causing their automation workflows to fail. The root cause was identified and a fix was implemented, fully restoring service functionality.
We are investigating reports of an outage impacting the Web Summary tool for Agents in Multiple Regions.
Impact: Users may be unable to run deployed or debug Agents that rely on the Web Summary tool, causing those workflows to fail.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/09/2026 08:41PM
The issue impacting the Web Summary tool for RPA workflows and Agents across multiple regions has been resolved.
Root cause was identified and a fix has been successfully implemented. Services have been restored and users should now be able to run RPA workflows and deployed or debug Agents that rely on the Web Summary tool without failure.
Thank you for your patience while our teams worked to resolve the issue.
MONITORING
about 1 month ago - at 03/09/2026 08:37PM
We have identified the cause of the outage impacting the Web Summary tool for RPA workflows and Agents across multiple regions and have implemented a fix.
Our teams are currently monitoring the environment to ensure the fix is stable and that services continue to operate normally.
Next update: We will continue monitoring and provide further updates as we confirm sustained service stability.
IDENTIFIED
about 1 month ago - at 03/09/2026 07:36PM
We have identified the cause of the outage impacting the Web Summary tool for RPA workflows and Agents in Multiple Regions and are continuing to work on a fix.
Impact: Users may continue to be unable to run RPA workflows or deployed/debug Agents that rely on the Web Summary tool, which may cause those automations to fail.
Next update: Our teams are actively working to restore service and will share updates as progress is made.
IDENTIFIED
about 1 month ago - at 03/09/2026 06:46PM
We have identified the cause of the outage impacting the Web Summary tool for RPA workflows and Agents in Multiple Regions and are continuing to work on a fix.
Impact: Users may continue to be unable to run RPA workflows or deployed/debug Agents that rely on the Web Summary tool, which may cause those automations to fail.
Next update: Our teams are actively working to restore service and will share updates as progress is made.
IDENTIFIED
about 1 month ago - at 03/09/2026 05:46PM
We have identified the cause of the outage impacting the Web Summary tool for RPA workflows and Agents in Multiple Regions and are working on a fix.
Impact: Users may continue to be unable to run RPA workflows or deployed/debug Agents that rely on the Web Summary tool, which may cause those automations to fail.
Next update: Our focus is on restoring service as quickly as possible.
INVESTIGATING
about 1 month ago - at 03/09/2026 05:12PM
We are investigating reports of an outage impacting the Web Summary tool used in RPA workflows and Agents in Multiple Regions.
Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Summary tool, which may cause those automations to fail.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
INVESTIGATING
about 1 month ago - at 03/09/2026 04:41PM
We are investigating reports of an outage impacting the Web Summary tool for Agents in Multiple Regions.
Impact: Users may be unable to run deployed or debug Agents that rely on the Web Summary tool, causing those workflows to fail.
Next update: Our teams are working to understand the cause and scope and will share updates as available.
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