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Outage in UiPath

Europe - Automation Cloud - Tenant is not showing up in the unit region

Resolved Major
April 28, 2026 - Started 2 days ago - Lasted about 11 hours
Official incident page

Incident Report

Summary AI Generated

UiPath's Automation Cloud experienced a major incident where tenants were not showing up in the Europe unit region, making some features temporarily unavailable during tenant updates. The issue affected the Automation Cloud service for 10.5 hours while the team investigated, identified the root cause, and deployed a fix. The incident was fully resolved with the fix completely deployed and the environment stabilized.

Some features may be temporarily unavailable during tenant updates. Our team is actively investigating
Components affected
UiPath Automation Cloud

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/29/2026 07:59AM

The issue has been resolved. The fix has been fully deployed and the environment is stable.

IDENTIFIED 1 day ago - at 04/29/2026 05:39AM

Deployment of the fix is continuing to progress as expected. System behavior remains stable, and we are closely monitoring the environment. We expect this process to take a few more hours and will provide further updates as progress continues.

IDENTIFIED 1 day ago - at 04/29/2026 03:44AM

Deployment of the fix is progressing well. We are continuing to monitor the environment closely to ensure stable system behavior.

IDENTIFIED 1 day ago - at 04/29/2026 02:00AM

The deployed fix is still in progress, and we are closely monitoring the environment to observe its behavior and ensure it continues to remain stable.

IDENTIFIED 1 day ago - at 04/29/2026 12:59AM

A fix has been implemented, and we are actively monitoring the situation to ensure there are no further issues

IDENTIFIED 1 day ago - at 04/29/2026 12:06AM

Our mitigation efforts are continuing as we work toward a full resolution

IDENTIFIED 1 day ago - at 04/28/2026 11:03PM

The mitigation efforts are taking longer than initially anticipated, but the team is actively working to resolve the issue as quickly as possible.

IDENTIFIED 2 days ago - at 04/28/2026 09:59PM

The issue has been identified, and our team is actively working to resolve it

INVESTIGATING 2 days ago - at 04/28/2026 09:30PM

Some features may be temporarily unavailable during tenant updates. Our team is actively investigating

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