Outage in UiPath
Service Degradation Affecting Document Understanding, Agents, IXP, and GenAI Activities
Resolved MinorIncident Report
Summary AI Generated
An upstream provider issue impacted UiPath's GPT-4.0-powered functionality across Document Understanding, Agents, IXP, and GenAI Activities in multiple regions for 1.6 hours. Users experienced request failures, increased error rates, and degraded performance when using these AI-powered features and workflows. The issue was resolved through successful mitigation implementation, restoring normal service functionality.
An issue with an upstream provider may be impacting GPT-4.0-powered functionality for Document Understanding, Agents, IXP, and GenAI Activities across multiple regions, and we are investigating.
Impact: Users may experience request failures, increased error rates, or degraded performance when using GPT-4.0-powered features and workflows.
Components affected
UiPath Document-UnderstandingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 05/29/2026 05:48PM
The mitigation has been successfully implemented, and service has been restored.
Impact has been resolved for Document Understanding, Agents, IXP, and GenAI Activities across all affected regions. Users should no longer experience request failures, elevated error rates, or degraded performance when using GPT-4.0-powered features and workflows.
We will continue to monitor the services to ensure stability.
IDENTIFIED
about 21 hours ago - at 05/29/2026 05:03PM
An issue with an upstream provider may be impacting GPT-4.0-powered functionality for Document Understanding, Agents, IXP, and GenAI Activities across multiple regions, and we are investigating.
Impact: Users may experience request failures, increased error rates, or degraded performance when using GPT-4.0-powered features and workflows.
Our teams have identified a potential mitigation and are actively implementing it to reduce customer impact. We will continue to provide updates as progress is made.
INVESTIGATING
about 22 hours ago - at 05/29/2026 04:18PM
An issue with an upstream provider may be impacting GPT-4.0-powered functionality for Document Understanding, Agents, IXP, and GenAI Activities across multiple regions, and we are investigating.
Impact: Users may experience request failures, increased error rates, or degraded performance when using GPT-4.0-powered features and workflows.
Latest UiPath outages
IXP - Multiple Regions - Partial outage for GPT models - about 20 hours ago
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